Privacy Policy
This page contains the privacy policy for Muze. If you have any questions about this policy, please contact us.
What data do we collect?
Email address
Why?
Your email address is used to log in to your account and to contact you.
We use your email address to send you important information about your account, such as password resets, account recovery, and other important account-related information.
We also use your email address to send you updates regarding changes to our privacy policy or terms of service.
Your email address is never shared with third parties or shown to other users.
When?
When you sign up for an account, you provide us with your email address.
Display name
Why?
Your display name is used to identify you on the platform.
We use your display name to address you on the platform.
In the future, we might add social features to the platform, where your display name will be used to identify you to other users.
When?
When you sign up for an account, you provide us with your display name.
Music listening history
Why?
The goal of Muze is to track your listening history.
We use this data to present you with statistics on your listening behavior and give you insights in your Music taste.
When?
When you link your Spotify account we regularly request listen history from Spotify to build your statistics.
In addition you can import your Spotify streaming history files to import your listen history from them.
Where do we store your data?
We store your data on servers located in the European Union.
How long do we store your data?
We store your data for as long as you have an account with us.
How do we protect your data?
We aim to protect your personal information and data to the best of our abilities with the resources available to us.
No manner of transferring or storing your data is completely secure, but we take all reasonable precautions to protect your data.
Should a data breach occur, we will notify you as soon as possible.
That said, we encourage you to always be critical about any information you share with us or any other service.
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
The right to access - You have the right to request Our Company for copies of your personal
data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that Our Company correct any
information you believe is inaccurate. You also have the right to request Our Company to
complete information you believe is incomplete.
The right to erasure - You have the right to request that Our Company erase your personal
data, under certain conditions.
The right to restrict processing - You have the right to request that Our Company restrict the
processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Our Company's processing
of your personal data, under certain conditions.
The right to data portability - You have the right to request that Our Company transfer the
data that we have collected to another organization, or directly to you, under certain conditions.
For most of these rights we will aim to provide you with the tools to exercise them on your own.
In case you find this not to be the case, please contact us.
When you make a request, we have one month to respond to you but will aim to do so as soon as possible.
Cookies
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information.
When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
We use cookies to keep you signed in to your account.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.
However, without cookies, you may not be able to use Muze.
Privacy policies of other websites
The Muze website contains links to other websites.
Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
We keep our privacy policy under regular review and place any updates on this web page and notify you of any changes by email.
This privacy policy was last updated on the 5th of May 2024.
How to contact us
If you have any questions about Muze's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.